About Baher Shehata & SCALE
Baher Shehata's Innovative Solution: SCALE Revolutionizes Healthcare Communication During the Pandemic In the midst of the worldwide COVID-19 pandemic, Baher Shehata, the Digital Transformational Manager at Shoura, emerged as a visionary innovator, introducing a groundbreaking solution known as SCALE (Smart Communications and Analytical Learning Engine). This US-patented platform not only bridges the gap between Interactive Voice Response (IVR) technology and hospital Electronic Medical Records but also revolutionizes healthcare communication and enhances the patient experience. The Genesis of SCALE Baher Shehata's brainchild, SCALE, was born out of the urgent need for efficient and streamlined healthcare communication during the pandemic. Recognizing the challenges faced by patients and healthcare providers in accessing and sharing critical medical information, Shehata set out to develop a solution that would revolutionize the healthcare industry. Bridging the Ga...